Special Forces
Rather
than a traditional hierarchical structure, SMEs will increasingly have to rely
upon small, multidisciplinary, autonomous teams dedicated to achieving a
particular goal in a finite time. Hiring these teams, or at least a large part
of them, on an as-required temporary basis, while being counter-intuitive, will
certainly be the place where value is created – optimizing the contribution of
the workforce thanks to their multidisciplinary expertise, commitment and
motivation.
Extreme agility
In the
VUCA world, it is vital for firms to respond quickly to any change in their
circumstances, realigning themselves without delay. This requires a large
amount of decentralization: A strong decision-making command unit combined with
the freedom of local entities to make their own decisions. The decentralized
units will thus need ‘thinking’ rather than ‘doing’ heads.
Openness
In
today's increasingly complex world, it is unsurprising that the most successful
actors are those who build the strongest collaborative partnerships – with
different firms, customers, public services, researchers, local partners, and
others. Such collaboration will need to go beyond mere business commerce, and
will need concepts such as ‘shared talent’ and outsourcing to be increasingly used in day-to-day
operations.
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